Hi, I'm Juelia! My husband and I have owned and managed vacation rentals across California, Oregon, and Tennessee, often from hundreds of miles away.
After years of welcoming guests, handling unexpected challenges, and learning what actually works, we developed systems that make hosting easier and more enjoyable.
I created Hello Host Kit to share the practical tools and lessons we've learned along the way, so you can stay organized, avoid costly mistakes, and host with confidence.
Here's to less stress and happier hosting. ♡
Every file here is one I use in my own rentals.
Checklists, guest messages, a welcome book, cleaner training, trackers and a new host launch checklist. Eight files, ready to fill in.
Best for new hosts, and anyone who wants ready made systems for turnovers, cleaners and guests.
Twenty rules I learned the hard way, plus a pricing planner spreadsheet that does the math for you.
Best for hosts already running a listing who want more bookings and more revenue.
The kit and the Playbook together. Everything I use to run my rentals, and everything I learned doing it.
Best for most hosts. You get all 11 files, including the Start Here guide, for less than buying both.
The checklists, cleaner training, guest messages and trackers I rely on, ready to make your own in an afternoon. Editable in Word, Google Docs, Excel and Google Sheets, with printable PDFs. Instant download, no Canva account needed.
53 tasks room by room, with photo steps that protect you and a supplies running low section.
Property details, what guest ready means, pay, scheduling and house rules, with a signature line.
Booking to checkout, early check in yes and no, issue replies and the review request.
WiFi, house rules, local favorites and a one line checkout. No seller branding.
A one page form to document damage the same day for claims.
Restock alerts by par level, room inventory, turnover hours, cleaner pay owed, damage and lost and found.
Check the rules for your address first, then furnish room by room, get guest ready and do a final walkthrough.
Quantities for your beds, baths and guests, with estimated costs, actual costs and what is left to buy.
The Host Operations Kit helps you run your rental. The Playbook shows you how to grow it: 20 rules from my own rentals, each with what I do, why I do it and the steps to try this week.
Why I keep Friday and Saturday booked together, how I price every holiday before guests can grab it, and how I lower open nights without ever going under my floor.
The three automated messages I send on every stay, why I never nickel and dime guests, and how I handle problems so they do not turn into reviews.
How I train cleaners so the home looks the same for every guest, how I manage from another state, and the math on whether a property manager is worth 20%.
Every rule in here is something I learned by doing it, often the hard way. I wrote it down so you do not have to.
Want the templates too? The Complete Host Bundle has the Playbook and the Host Operations Kit for $69, and saves you $19. Get the bundle
Room by room, from checkout to the next check in.
Read the guideYes, you can. Training, photos, supplies and pay for remote hosts.
Read the guideEvery section guests actually read.
Read the guideYour properties. Your people. All in one place.
One place for turnovers, cleaners, repairs, supplies, and everything that needs your attention. Keep your own team. Skip the management fees.
I founded HostPTO after years of managing my own rentals from other states. It is the tool I wanted: one place to run turnovers with the cleaners you already trust.
HostPTO is still being built and new accounts are by invitation. Features may change, and you may run into rough edges along the way. Your feedback shapes what comes next. For questions about access or pricing, email [email protected].
HostPTO is optional and separate. Every Hello Host Kit template works on its own.
I have hosted short term rentals across the United States, in California, Oregon and Tennessee. Today I manage three, with a small team of cleaners.
I earned Airbnb Superhost status within my first three months of hosting and have kept it continuously for five consecutive years. Airbnb reassesses Superhost status every three months, looking at guest ratings, response rate, cancellations and how often you host, so that is about 20 quarterly reviews in a row. It reflects years of steady hosting, not a badge I earned once. Both of my current Airbnb homes are Guest Favorites, and every Airbnb property I have hosted earned that recognition.
I have managed my rentals from other states. Most people do not realize how doable that is. With the right systems and a good cleaner, you do not need to live nearby or pay a property manager.
I made mistakes along the way and learned most of it the hard way. Each one pushed me to build something practical: a checklist, a cleaner guide, a tracker. Those tools became Hello Host Kit.
That same experience eventually led me to build HostPTO, an app designed to help vacation rental owners coordinate turnovers and cleaners. It is in early beta, and I would love feedback from hosts who try it.
I made the mistakes, so you do not have to.
Skip the guesswork on your own rental. I will look at it with you, from setting up and designing your first listing to running one from another state.
I made the mistakes, so you do not have to.
Spots are limited each week.
Send me one question about your rental and get a written answer within 3 business days, plus one follow up question. Nothing to schedule.
Full refund any time before I answer.
A 45 minute video call about your rental. Bring your questions about your listing, pricing, cleaners, guests or managing from out of state. You pay first, then pick an open time on my calendar right away, weekdays 10am to 2pm Pacific.
Reschedule or get a full refund with 24 hours notice. No open time that works for you? Full refund.
Send me your listing link. Within 7 days you get a recorded video walkthrough of your listing plus a short written checklist of the changes I recommend, from photos to description to settings. No call needed.
Full refund any time before I start your audit.
For one room. Send me photos, measurements and your budget. Within 14 days you get a style direction that fits your location, a mood board and a shopping list with links. Extra rooms are $99 each.
More rooms: 2 rooms for $298 or 3 rooms for $397. Full refund any time before I start.
You pay securely through Payhip, then share your details in a private client page on Payhip that other customers cannot see. Email answers, calls, audits and design plans share my own hosting experience and opinions. They are not legal, tax or financial advice. Always check your local short term rental rules with your city or county.
From your first booking to your hundredth, hosting is easier when you have the right tools. Get the checklists, guest messages, and practical systems I use to keep my rentals running smoothly, without learning everything the hard way.